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New Zealand

Orders are sent with Courier Post. Shipping charges apply up to order value of $150. Free shipping for orders over NZ$150. Estimated delivery time 1-3 business days.
 

International Customers Please Note:

Any taxes or customs charges incurred are the responsibility of the customer.
 

Australia

Orders sent by NZ Post International Airmail: There is no tracking on these shipments. Shipping charged apply up to orders value of $150. Free shipping for orders over AU$150. Estimated delivery time 5-28 business days. Most of the time the orders arrive within a week, however, occasionally it has taken up to a month for a shipment to be delivered. We apologize if this is the case. If you have not received your order within 28 business days, please contact us by email. Thank you.
Orders sent by Courier Service (DHL or EMS): These shipments are tracked and usually take between 4-7 business days to arrive.
 

Japan

Orders are sent from our Japan Office. Shipping charges apply. Estimated delivery time 2-3 business days.
 

USA

Orders are sent out from our depot in Hays, Kansas by USPS. Shipping charges apply as per your online order calculation. Estimated delivery time is 2-4 business days.
 

UK

Orders are sent from New Zealand by NZ Post International Airmail. This can take anywhere between 14-28 business days! There is no tracking on this shipment service. PLEASE NOTE: We have had customers tell us that they have been charged VAT and customs duties. This does not seems to happen on every shipment, but there is the possibility it does. Please find more details on VAT and customs duties for shipments of good into the UK on this UK government website.
 

Europe

PLEASE NOTE: Shipments to Europe can take considerable time to arrive. Sometimes up to 4 weeks! Orders are sent from New Zealand by NZ Post International Airmail. This is not a courier services! There is no tracking on the shipments. Shipping charges apply as per your online order calculation. Estimated delivery time 14-28 business days.

 

Rest of World

PLEASE NOTE: Not all countries are enabled as shipment destinations on our website. If you find that our website does not work for shipments to your particular country, please email us to discuss shipment options.

International shipments can take considerable time to arrive. Sometimes up to 4 weeks! Orders are sent from New Zealand by NZ Post International Airmail. This is not a courier services! There is no tracking on the shipments. Shipping charges apply as per your online order calculation. Estimated delivery time 10-28 business days depending on destination.